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SharePoint 2007

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If you did not find answers to your questions by searching our KnowledgeBase, please open a support ticket by providing information below.


Select a product associated with the request:
Select a catalog the problem may belong to:
* Severity of the problem: Low Medium High Very High
* DocAve Version: (Example: 4.X.X.X)
How to check the DocAve version
Login into the DocAve Interface. In the left navigation
menu proceed to Control Panel -> Control Services ->
Server Monitor. Version number is listed in the
Process Version column on the right.

* License Type: Demo Enterprise SMB
Package Type: All-in-one (Server & Client on the same server)
Common (Server & Client on 2 separate servers)
Complex – Please describe:
      
DocAve Database: Default MS SQL DB2

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* Phone
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