Business Advantages

Key Advantages of the DocAve Backup and Recovery

Intelligent, Business-Aware Protection

The ground-breaking Business Criticality Matrix classifies all SharePoint content by both business criticality and usage activity, and automatically associates it to appropriate backup schedules. This fully customizable tool lets administrators maintain backup routines based on real-time data analyses in order to optimize storage and system resources, while robustly protecting absolutely all SharePoint content. Learn more about the Business Criticality Matrix.

True Enterprise-level SharePoint Backup

Protect entire SharePoint environments, from individual items and sites to web applications, content databases, index servers and even IIS settings. Full-fidelity backup includes all metadata, securities, version histories, and customized layouts. Unique granular backup scheduling (via the business Criticality Matrix or the fully-customizable conventional scheduler) allows you to run your backup processes according to business needs or organizational timetables. It also automatically detects new SharePoint content and performs scheduled or on-demand full, incremental, and differential backups.

Restores With Minimal Business Interruption and Data Loss

Quickly and easily recover all SharePoint components, databases, indexes, and configurations. Granular, item-level restores via an intuitive timeline-based Restore Controller enables deft recovery of critical documents, sites or subsites, all able to be processed in a live SharePoint environment during normal business hours. Missing or corrupted information can be instantly restored directly to the original media. Accessible controls via a browser-based interface (integrated with Active Directory) allow designated administrators to monitor all SharePoint farms in the company’s environment 24×7.

Satisfy Stringent RTO’s and RPO’s Within Your SLAs

Complex SharePoint farm configurations and additional components reduce the ability to meet high SLA requirements, specifically recovery time objectives (RTO) and recovery point objectives (RPO). Additional potential failure points make management more complicated. DocAve Backup and Recovery minimizes downtime and data loss and satisfies even the most aggressive SLAs. Learn more how DocAve respond to SLA requirements.

Reduces Human Errors by Simplifying Full System Backup

DocAve Backup and Recovery safeguards all SharePoint components regardless of where they reside and reduces complexity in any disaster recovery scenario. The elegant Web-based interface provides a holistic view of your entire SharePoint environment and offers a simplified point-and-click approach to selecting the components that need to be protected.

Simple Deployment and Management

Administration of all SharePoint backup/recovery/management jobs, such as scheduling, monitoring, alerts, user account management, and software agent management across multiple SharePoint farms, is centralized in an elegant web-based GUI. Multi-language support enables global deployment of Microsoft SharePoint products and technologies. In most cases, no additional hardware is required to deploy the DocAve Backup and Recovery as it can run on your already existing infrastructure. See backup installation components and a sample scenario.

Ensure Compliance with Government Regulations

Full administrative interface auditing and granular error and backup process reporting to customizable user groups makes SharePoint operations audit compliant. Backup and data retention functions help organizations comply with regulations such as Sarbanes-Oxley Act (SOX) or HIPAA. Also see DocAve Compliance Archiver for additional compliance options.

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Next: Technical Overview

Technical Overview

DocAve Backup and Recovery Technical Overview

Intelligent, Enterprise-Strength Backup and Recovery

• Automatic classification of SharePoint content according to business importance and usage activity via the Business Criticality Matrix. More critical content is automatically associated with more aggressive backup schedules.
• Template Builder for defining reusable, color-coded backup schedules for maintaining consistent coverage across your entire SharePoint environment
• Centralized browser-based interface (integrated with Active Directory) with full administrative interface auditing supports and integrates ALL your SharePoint environments.
• SharePoint centric user interface delivers “point & click” tree-mode simplicity to backup and recovery
• Full, incremental, and differential backup capabilities for selective farm components enable customers to build backup plans and schedules that focus on frequent backup of high priority data, improving backup operations and storage efficiency
• Backup to centrally managed tiered storage location with built-in encryption, compression, and pruning policies
• Load balancing across all front-end web servers for efficient resource utilization
• Password protection for safeguarding backup data
• Manage email notification rules via email notification manager
• Monitor real-time progress of any backup or recovery processes
• Centralized setup and configuration, software patch and license management, and user account management
• SQL Mirroring provides true redundancy with optional High Availability module

Granular Content and Data Protection



• Supports independent or mixed SharePoint environments, including Microsoft Office SharePoint Server (MOSS) 2007, Windows SharePoint Services v2 and v3, and SharePoint Portal Server 2003 (Support for SharePoint 2001 is available – please contact sales).
• Full fidelity backup and restore of all lists, libraries and items, including Events, Links, Tasks, Contacts, Announcements, Discussion Boards, Surveys, Issues, Custom Lists, Areas, Sub Areas, Portal Links, Workflow Definitions, Layout Templates, Site Definitions, along with access permissions, metadata and version histories
• Backs up and restores SharePoint workflow definitions
• Full-fidelity item-level restore with full text keyword and identification criteria mask search.
• Granular, item-level restore with sliding timeline view, along with full text keyword search and identification criteria mask search
• Restore content to separate locations or SharePoint instances, file systems or networked file-shares with out-of-place restore
• Manual and automated Data Pruning feature helps manage historic backup data and improve access speed to more recent backups.
• Data Coalescing feature allows collapsing incremental backups into one backup data set for easy retrieval.
• Item-level out-of-place restore for complete hardware failure
• Fast, 60GB per hour back up speeds

Comprehensive Platform Protection



• Backup and recover entire SharePoint farms or selective components including all servers and back-end SQL databases with all configurations, Index/Job servers, as well as front-end IIS settings and file system resources.
• Quickly and selectively restore individual or a combination of farm components (content databases, web applications, SSP, etc.)
• Safeguard front-end web server resources ((IIS settings, Template files, user selected resources, local file systems, etc.)
• Backup InfoPath form templates, Project Server content and Site Definitions
• Support for SharePoint Features
• Up-to-the-minute restore using SQL logs restoration
• Leverages Volume Shadow Copy Service (VSS) to ensure consistent point-in-time backups
• Fast backup speeds of up to 175 GB/Hour
• Efficient streaming of data via open standards including VDI and VSS without staging location requirements



DocAve Backup and Recovery operates on the concept of backup plans that allow administrators to specify the following:




What to backup	Granular selection via a SharePoint-centric URL tree
When to backup	Schedule a future time to run a backup plan via our unique scheduling carousel. Schedule up to seven customizable schedules per plan. Scheduling options include one-time only, hourly, daily, weekly, or monthly.
How to backup	Full, Incremental, or Differential backup options
Where to backup	Backup to dedicated DocAve media servers which then writes data to designated network/local/mapped disk drives/logical drive (selection of drives)
How to handle backup	Options include: Data retention (pruning and coalescing), Security (128 bits encryption) and Compression (five to one ratio)

Platform Protection capabilities not available for SPS 2003 or WSS v2.

Note: Presently DocAve 5.0 supports MOSS 2007 and WSS v3 only. Full DocAve 5.0 support for SharePoint 2003 is coming soon. For current SPS 2003 and WSS v2 support, please utilize DocAve 4.5.

View & Compare: DocAve Backup vs. Native and SQL Backups

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Next: Guides and Resources

Guides and Resources

DocAve Backup Resources

	Customer Case Studies: Greenbrier Turns to DocAve for SharePoint Data Protection After Other Products Fail to Deliver Learn why Greenbrier,a leading supplier of transportation equipment and services to the railroad and maritime shipping industries, chose DocAve after the competition failed to adequately protect their mission-critical SharePoint assets. Twynham School Relies on DocAve to Protect Valuable SharePoint Data Learn how Twynham Comprehensive School, a premiere co-educational school located in England, dramatically reduced time and resources required for granular restores and increased flexibility of SharePoint content movement and reorganization. Deublin Relies on DocAve to Protect and Manage its Growing SharePoint Deployment Learn how this company accelerated end-user adoption of SharePoint platform, dramatically increased flexibility of SharePoint content reorganizations and reduced time and resources required for granular restores. Global Banking Read how a global banking organization utilized DocAve as an enterprise-strength solution for granular backup and recovery, reliable real-time replication, centralized administration, comprehensive auditing, and schedule-enabled migration. Utility Company Read how one of the nation’s largest utilities companies leveraged DocAve for item-level, full fidelity SharePoint backup and recovery capabilities.
	Webcast: Winning Strategies for Successful SharePoint Backup and Recovery This webcast discusses both the Pros and Cons of MOSS 2007 native backup tools, and offers recommendations for developing new standards and best practices for truly ‘Intelligent SharePoint Backup’. View this webcast and learn how to proactively protect your SharePoint data and platform.
	White Paper: Best Practices for SharePoint Backup and Recovery This white paper is intended to aid IT administrators responsible for managing Microsoft SharePoint deployments in planning and implementing a comprehensive, reliable, and efficient data protection strategy appropriate to their organizational needs. It outlines the planning, guidelines, and implementation considerations for SharePoint backup and disaster recovery, then briefly reviews the singular attributes of DocAve Backup and Recovery. Can Your SharePoint Backup Harm Your Business? Learn about SharePoint Native Backup Pros and Cons, Evaluation Standards and Best Practices.
	Product Information: Complete and Integrated Data Protection for SharePoint 2007 Solution Brief This solution brief will help you evaluate, plan and execute your data protection strategy using DocAve Backup and Recovery and High Availability Modules. Learn more how they compare to Microsoft’s native tools and to each other.   DocAve Backup and Recovery for SharePoint 2007 Business-aware and SLA-driven Protection with Comprehensive Item- through Platform-Level Support and Full Fidelity Restore Product Brochure DocAve Backup and Restore for SharePoint 2003 True Item-Level Full Fidelity Backup & Recovery Product Brochure Microsoft Office SharePoint Server 2007 Backup Strategies Learn about MOSS 2007 native backup enhancements and its shortfalls, and other backup alternatives.
	Webcast: SharePoint (MOSS) 2007 Backup Pros and Cons, Evaluation Standards and Strategies.
	User Guides: DocAve 5.0 User Guide – ALL MODULES DocAve 4.5 User Guide – ALL MODULES View all User Guides (including User Guides for older versions)

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Next: Try and Purchase

Try and Purchase

Download and Purchase DocAve Products

• Try a Full Version of DocAve Free for 30 days!

  Start using the DocAve software following a simple, few-click installation in your existing SharePoint environment instantly (No credit card required).

• Buy Now: Contact Sales

  All DocAve modules function within a unified platform but can be purchased and deployed individually. Contact one of our Sales executives to discuss your deployment requirements and for a sales quote.
  
  

• For IBM Tivoli and NetApp Customers

  To purchase DocAve Backup and Recovery for IBM Tivoli Storage Manager, please email tsm@avepoint.com or visit IBM website. To purchase DocAve Backup and Recovery for SnapManager, email netapp@avepoint.com or visit NetApp website.

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Pricing – DocAve Backup and Recovery

DocAve Backup and Recovery – Enterprise Edition

DocAve Backup and Recovery Enterprise Edition has a fully distributed software architecture and can support an unlimited number of SharePoint farms. DocAve requires an appropriate Agent to be installed on servers in your SharePoint environment.

• For MOSS 2007 or WSS v3: Backup and Recovery Agent – £2,295 (per server)
• For SPS 2003 or WSS v2: Backup Agent (item- through site-level) – £1,695 (per front-end Web server)

DocAve Backup Small Business Edition

DocAve Small Business Edition (SBE) solution operates on the DocAve Enterprise Backup platform, but limits agents to Backup only, on one front-end web server and supports up to 75 SharePoint users. Which one is right for your business? View Feature Comparison Chart.

• For MOSS 2007 or WSS v3: DocAve SBE Backup – Only £895
• For SPS 2003 or WSS v2: DocAve SBE Backup – Only £595

The DocAve software is sold as a perpetual license with an optional annual maintenance renewal contract (details below). Please contact us for more information and a customized sales proposal.

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Maintenance Packages and Support

The DocAve software licenses include 60 days of software maintenance and technical support. Additional maintenance packages can be purchased for a percentage of the software license cost:

• Standard Maintenance Package: 25% of total license cost
  Includes all software upgrades; e-mail and phone support available Monday through Friday 7:00 am-7:00 pm EST



• Premier Maintenance Package: 33% of total license cost
  Includes all software upgrades; e-mail and phone support available 24×7; includes light DocAve customization.



• Training and Product Customization
  AvePoint offers a variety of one-day educational courses and customized application solutions fine-tuned to your individual environment. Click here for more information.

DocAve Migrators do not include 60 day technical support, but do offer the maintenance packages described above.